Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you access our online gaming platform. By continuing to use our services, you acknowledge that you understand how we use these technologies in accordance with UK data protection laws and regulations. We are committed to transparency regarding data collection practices and providing you with comprehensive information about cookies deployed on our gaming website.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognise your browser and remember certain details about your gaming preferences and account settings. We also utilise similar technologies including web beacons, pixel tags, and local storage objects to enhance your gaming experience and ensure platform security.
Our gaming platform employs various tracking technologies to facilitate smooth gameplay, maintain account security, and provide personalised gaming recommendations. These technologies work together to create a seamless user experience whilst ensuring compliance with UK gambling regulations and data protection standards established by the Information Commissioner’s Office.
Types of Cookies We Use
We categorise cookies based on their functionality and duration to help you understand their specific purposes within our gaming ecosystem:
- Essential Cookies: These cookies are fundamental for basic platform functionality, including user authentication, account access, payment processing, and maintaining gaming session integrity. Without these cookies, core services cannot operate properly.
- Performance Cookies: These collect anonymous information about how players interact with our gaming platform, including popular game categories, navigation patterns, and system performance metrics to optimise user experience.
- Functional Cookies: These remember your gaming preferences, language settings, betting limits, favourite games, and other customisation options to personalise your gaming sessions and maintain consistency across visits.
- Targeting Cookies: These track your gaming behaviour and interests to deliver relevant promotional content, bonus offers, and game recommendations tailored to your playing patterns and preferences.
- Third-Party Cookies: These are placed by external service providers including payment processors, game developers, analytics providers, and security services that support our platform operations.
How We Use Cookies
Our cookie deployment serves multiple purposes essential for operating a secure and compliant online gaming platform within the UK regulatory framework. We use cookies to authenticate player accounts, process deposits and withdrawals, maintain responsible gambling controls, and ensure compliance with age verification requirements mandated by UK gambling laws.
Gaming session management relies heavily on cookie technology to track gameplay duration, betting patterns, win/loss records, and bonus utilisation. This information helps us implement responsible gambling measures including deposit limits, reality checks, and self-exclusion tools as required by UK Gambling Commission regulations.
We also utilise cookies for fraud prevention and security monitoring, detecting unusual account activity, preventing unauthorised access, and maintaining audit trails for regulatory compliance. Performance optimisation cookies help us identify technical issues, monitor server performance, and enhance game loading speeds across different devices and connection types.
Managing Your Cookie Preferences
You have several options for controlling cookie usage on our gaming platform, allowing you to customise your privacy settings according to your personal preferences and comfort level with data collection practices.
Our platform provides a comprehensive cookie management dashboard accessible through your account settings, where you can review active cookies, modify consent preferences, and disable non-essential tracking technologies. However, please note that disabling essential cookies may significantly impact platform functionality and your ability to access certain gaming features.
- Browser Settings: Configure cookie preferences directly through your web browser settings, including options to block all cookies, accept only first-party cookies, or receive notifications before cookies are stored.
- Platform Controls: Use our built-in cookie management tools to customise which categories of cookies you wish to accept or decline while maintaining essential platform functionality.
- Third-Party Opt-Outs: Visit relevant third-party websites to opt out of their tracking services, including advertising networks and analytics providers that operate on our platform.
- Regular Review: Periodically review and update your cookie preferences as our platform evolves and new technologies are implemented to enhance gaming experiences.
Browser-Specific Cookie Management
Each web browser provides different methods for managing cookie settings, and we recommend familiarising yourself with your preferred browser’s specific controls to maintain optimal privacy protection while gaming.
- Google Chrome: Access Settings menu, select Privacy and Security, click Cookies and other site data, then configure your preferred cookie handling options including site-specific exceptions.
- Mozilla Firefox: Navigate to Options menu, select Privacy and Security panel, modify Cookie and Site Data settings including options for enhanced tracking protection and custom cookie policies.
- Safari: Open Preferences, select Privacy tab, adjust cookie acceptance policies and website tracking prevention settings to control data collection across gaming sessions.
- Microsoft Edge: Access Settings menu, choose Privacy, search, and services, then modify cookie preferences and tracking prevention levels according to your privacy requirements.
- Mobile Browsers: Cookie management varies by mobile browser and operating system, typically found within browser settings under Privacy or Security sections.
Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our data collection practices, regulatory requirements, or technological improvements to our gaming platform. We will notify users of significant policy changes through platform notifications, email communications, or prominent website announcements.
We encourage regular review of this policy to stay informed about how cookies enhance your gaming experience and protect your privacy rights. For questions regarding cookie usage, data collection practices, or privacy concerns, please contact our support team through the designated channels provided on our platform.
Last updated: December 2024. This policy complies with UK data protection regulations and gambling industry standards applicable to online gaming operations within Great Britain jurisdiction.