Terms of Use
These Terms of Use constitute a legally binding agreement between you and our online gaming platform, governing your access to and use of our cryptocurrency casino services within the United Kingdom. By creating an account, accessing our website, or participating in any gaming activities, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. This agreement establishes the framework for responsible gambling, account management, financial transactions, and dispute resolution procedures applicable to all registered users and visitors of our platform.
Last Updated: January 15, 2024
Effective Date: January 15, 2024
Acceptance and Modifications
Your continued use of our services following any modifications to these Terms constitutes acceptance of such changes. We reserve the right to update, modify, or replace any part of these Terms of Use at our sole discretion, with reasonable notice provided to users through email notifications or prominent website announcements. Material changes affecting user rights, financial obligations, or gaming policies will be communicated with at least thirty days advance notice.
- All users must explicitly accept these terms during account registration
- Regular review of terms is recommended as updates may affect your gaming experience
- Continued platform usage implies ongoing acceptance of current terms
- Users who disagree with modifications may terminate their accounts
- Historical versions of terms remain accessible through customer support
Eligibility and Account Registration
Account creation is restricted to individuals who meet specific eligibility criteria under UK gambling regulations and our internal policies. We implement comprehensive verification procedures to ensure compliance with legal requirements and maintain platform security. Age verification, identity confirmation, and jurisdictional compliance checks are mandatory components of our registration process.
- Minimum age requirement of 18 years with valid proof of identity
- Legal residency or citizenship in permitted jurisdictions
- Provision of accurate, complete, and verifiable personal information
- Compliance with local gambling laws and regulations
- Agreement to responsible gambling practices and self-exclusion options
- One account per person, household, or IP address limitation
- Prohibition against creating accounts for third parties
Gaming Rules and Conduct
All gaming activities must be conducted in accordance with established rules, fair play principles, and platform policies. We maintain sophisticated monitoring systems to detect irregular betting patterns, potential fraud, or policy violations. Users engaging in prohibited activities face account suspension, fund forfeiture, or permanent platform exclusion.
| Gaming Category | Minimum Bet | Maximum Bet | Special Conditions |
|---|---|---|---|
| Slot Games | 0.01 BTC | 5.00 BTC | RTP varies by game |
| Table Games | 0.05 BTC | 10.00 BTC | Strategy restrictions apply |
| Live Casino | 0.10 BTC | 25.00 BTC | Real-time interaction required |
| Progressive Jackpots | 0.20 BTC | 2.00 BTC | Maximum contribution limits |
- Prohibited use of automated betting systems or artificial intelligence
- Collusion with other players or third parties is strictly forbidden
- Exploitation of software vulnerabilities results in immediate termination
- Respectful communication in chat functions and customer interactions
- Compliance with individual game rules and betting requirements
Financial Transactions and Cryptocurrency
Our platform operates exclusively with cryptocurrency transactions, requiring users to maintain compatible digital wallets and understand blockchain technology implications. All deposits, withdrawals, and gaming activities are processed using supported cryptocurrencies, subject to network fees, processing times, and minimum transaction amounts. We do not provide cryptocurrency exchange services or investment advice.
- Supported cryptocurrencies include Bitcoin, Ethereum, and selected altcoins
- Minimum deposit requirements vary by cryptocurrency type
- Withdrawal requests processed within 24-48 hours during business days
- Network transaction fees borne by users for all blockchain operations
- Anti-money laundering compliance requires source of funds verification
- Suspicious transaction reporting to relevant authorities when required
- Account freezing authority during financial investigations
Bonuses and Promotional Terms
Promotional offers, bonuses, and rewards programs are subject to specific terms and conditions that supplement these general Terms of Use. Bonus abuse, fraudulent claiming, or violation of promotional terms may result in bonus forfeiture, winnings confiscation, and account restrictions. All promotional activities must comply with UK advertising standards and responsible gambling guidelines.
- Wagering requirements must be completed before bonus fund withdrawals
- Time limitations apply to bonus utilization and requirement fulfillment
- Game restrictions may limit bonus usage to specific titles or categories
- Maximum bet limitations during bonus play periods
- Promotional terms supersede general terms for specific offers
- Bonus eligibility determined by account status and gaming history
Responsible Gambling and Player Protection
We are committed to promoting responsible gambling practices and providing comprehensive player protection tools. Our platform incorporates deposit limits, session controls, self-exclusion options, and reality checks to help users maintain healthy gaming habits. Professional gambling support resources and counseling services are readily accessible to users experiencing gambling-related difficulties.
- Daily, weekly, and monthly deposit limit configuration options
- Session time reminders and automatic logout features
- Self-exclusion periods ranging from 24 hours to permanent closure
- Access to gambling addiction support organizations and helplines
- Reality check notifications displaying time and money spent
- Cooling-off periods for temporary account restrictions
- Family and friend notification systems for concerned parties
Intellectual Property and Software
All software, games, graphics, audio, text, and other content available on our platform are protected by copyright, trademark, and other intellectual property laws. Users are granted limited, non-exclusive, non-transferable rights to access and use our services for personal entertainment purposes only. Unauthorized reproduction, distribution, or modification of platform content is strictly prohibited.
- Platform software and games remain property of respective developers
- User-generated content becomes subject to platform usage rights
- Reverse engineering or decompilation of software is prohibited
- Trademark and logo usage requires explicit written permission
- Copyright infringement reports processed according to legal procedures
Privacy and Data Protection
Personal data collection, processing, and storage comply with UK Data Protection Act 2018 and General Data Protection Regulation requirements. We implement industry-standard security measures to protect user information while maintaining operational transparency about data usage purposes. Users retain specific rights regarding their personal data, including access, correction, and deletion requests.
- Personal data processed only for legitimate gaming and regulatory purposes
- Third-party data sharing limited to essential service providers
- User consent required for marketing communications and optional services
- Data retention periods aligned with legal and operational requirements
- Security breach notification procedures following regulatory timelines
- User rights exercisable through designated data protection channels
Dispute Resolution and Complaints
We maintain comprehensive dispute resolution procedures to address user complaints, technical issues, and disagreements fairly and efficiently. Initial complaints should be submitted through our customer support channels, with escalation options available for unresolved matters. Alternative dispute resolution mechanisms provide independent review processes for complex cases.
- Customer support available 24/7 through multiple communication channels
- Complaint acknowledgment within 24 hours of submission
- Investigation and resolution target timeframe of 14 business days
- Independent mediation services for unresolved disputes
- Regulatory complaint options through UK Gambling Commission
- Legal proceedings governed by English law and UK jurisdiction
Termination and Account Closure
Account termination may occur voluntarily through user request or involuntarily due to policy violations, regulatory requirements, or operational decisions. We reserve the right to suspend or terminate accounts with reasonable notice, except in cases involving fraud, illegal activities, or serious policy breaches requiring immediate action. Account closure procedures ensure proper fund settlement and data handling according to legal requirements.
- Voluntary account closure processed within 48 hours of request
- Outstanding balances withdrawn according to standard procedures
- Bonus funds and promotional winnings may be forfeited upon closure
- Account reactivation possible subject to eligibility verification
- Data retention continues as required by regulatory obligations
- Permanent exclusion options available for problem gambling protection
- Legal action reserved for cases involving platform damages or violations